Support Options

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There are two options available for a cost effective E-Helpers IFS assistance from AMEL:

Option 1: On Demand/Flexible

Purchase a number of hours to meet your business needs that can be used across your IFS implementation:

  • Functional – modules such as Finance, Projects, Service, CRM, Logistics
  • Technical – Installations, Oracle DBA, Extended Servers
  • Training / Education on IFS functionality (e.g. how to use Quality Module in IFS)
  • Reports (e.g. Crystal Reports / Quick Reports / SQL)
  • Developments / Customisation (e.g. Custom Fields)
  • Upgrade activities (APPS 8)
  • Rollout Activities (e.g. Taking IFS solution to Germany)
  • Implementation Activities (e.g. implementing new modules such as Service or CRM)

There is no expiry date for the hours purchased.

Option 2: Statement of Work

Work with AMEL to define the specific IFS areas which need E-Helpers assistance, identify the right teams from both sides and agree a plan with a suitable number of hours required to support the business.

Like option 1, the hours purchased have no expiry date.

Registered Office: Amel Consulting Ltd, Pioneer House, Pioneer Business Park, North Road, Ellesmere Port, Cheshire, CH65 1AD | Company# 8074111 | VAT# 134773308