E-helpers are a team of independent experts in IFS who provide you with fast, cost effective and quality resolutions to any IFS software problem – big or small on an hourly on-demand basis.
This has proved popular among IFS users as they feel they get better value for money as opposed to paying for full consultancy days to deliver tasks that take just a few hours, or getting tied up in expensive long term 3rd party support agreements.
In summary, E-Helpers provides you with:
- A scalable 30 hour remote assistance plan with no expiry date.
- The flexibility to use the remote hours as and when needed
- Access to the E-Helpers team, consisting of some of the industry’s most skilled and experienced consultants
- Hours that can be used on the areas YOU need – be it rollout support, Go Live assurance, training, system performance, reduction of support tickets or creation of new users
- A service to enhance your 1st & 2nd line support capabilities by adding specialised skills and knowledge of IFS On-Demand
- Increased control, transparency and cost effectiveness
Never pay for a day’s consultancy to rectify a 2 hour task again!
What does E-Helpers cover?
- Remote assistance for Technical, Functional, Reporting and Training
- All IFS modules, Report development and Oracle DBA
- Pro-active services including technical health checks and performance assessments
In summary, we can provide you with additional skills, capacity and assurance at a highly reduced cost when compared to traditional consultancy.