Why Choose Us?

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Our customers approach us because they

  • Like the independence we provide when giving them plans and costs
  • Have limited capabilities and capacity within their organisation to carry out the work required on IFS
  • Want a cost effective resource to help them deliver a specific initiative quickly

 

      • Competitive Rate:  Cost effective prices!
      • Comprehensive: IFS & Oracle Installations, Monitoring, Maintenance & Troubleshooting
      • Value for Money: Pay only for hours used and approved
      • Scalable: Purchase minimum hours and add based on need
      • Roll Over: Hours not used will not be lost! Roll to next month
      • Combined Support: Use your hours for any issues related to IFS or Oracle
      • Qualified Experts:  IFS Functional & Technical Consultants & DBAs
      • Multi-Channel Support: Online, Email, Telephone & Face to Face
      • Quality: Service Level Targets & ITIL Compliance
      • Transparency: Monthly support hours usage statements
      • Governance: Clear roles and processes with status reports
      • Ownership: Assigned Support Lead and Account Manager
      • Global Coverage: 24x7x365 Operation

 

Customers’ Feedback shows clearly that our no nonsense independent advice, style and approach adds substantial value to IFS projects worldwide. We deliver a true management consultancy service wrapped around the IFS software with an extensive background in management and software consultancy. Our experienced team does not look at the IFS ERP software in isolation. We know from experience that many of the software implementation and support issues and challenges are related to the business strategy, business processes and/or people. We have established an ITIL compliant help-desk organisation with strong IFS experts available to help IFS users on a case by case basis or as part of a bespoke support plan. We use our structured methodology and techniques to be able to assess where the customer is and develop a joint plan to assist them within the budget allocated. Our E-Helpers provide organisations globally with additional IFS bandwidth and capabilities at very affordable prices. Our service guarantees are real differentiators. Our structured support approach, help-desk systems and KPIs will demonstrate value to  our customers.

 

Registered Office: Amel Consulting Ltd, Pioneer House, Pioneer Business Park, North Road, Ellesmere Port, Cheshire, CH65 1AD | Company# 8074111 | VAT# 134773308