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Telecommunication manufacturing company with sites across the globe engages AMEL E-Helpers for IFS & Oracle remote support.

Posted on by Fuaad Buras

Assignment Scope Technical and Performance Health Checks Oracle Performance Assessment IFS Setup & Configuration Troubleshooting E-Helpers are a team of independent experts in IFS who provide you with fast, cost effective and quality resolutions to any IFS software problem – big or small on an hourly on-demand basis

Case Study: E-Helpers connect to conduct health check for global organisation with multiple sites and companies

Posted on by Fuaad Buras

Goals: Improving IFS performance to end users (Reducing delays when users request reports or move between screens) Providing assurance to IT Management on the way IFS and Oracle are set-up Improving housekeeping (Data archiving/backup) Benefits: Cost Effectiveness – A comprehensive study was conducted within 3 hours. Management Assurance – A senior E-Helper with 15 years [...]

Case Study: The E-Helpers provide bespoke on-line educational sessions to a UK Engineering organisation

Posted on by Fuaad Buras

Goals: Raising awareness of functionality that was not setup during the original implementation phase Discussing and agreeing potential options for configuration and providing validation on an hourly on-demand basis Benefits: Bespoke – The educational session involved discussing engineers needs and reviewing the test environment, and setting up tailored courses to meet these needs Cost Effective - Bespoke focused [...]

Case Study: AMEL E-Helpers assist a global Manufacturing organisation with its European rollout

Posted on by Fuaad Buras

Goals: Assisting the internal roll-out team with validating financial set-up roles and IFS localisation Training internal resources on IFS new functionality Validating and refining the cut-over plan for go-live Assisting internal team during the go-live phase Supporting the internal team onsite during the go-live stage Benefits: Partnership: Worked hand in hand with the internal team and the vendor’s consultants [...]

Thought Leadership: 50 IFS Organisations take part in a global survey on APPS 8

Posted on by Fuaad Buras

  50 IFS customers from around the world took part in AMEL’s independent APPS 8 upgrade research, presented here in an infographic format 75% of IFS upgrades go live on time: 21% felt that they could upgrade within 4 months 29% felt they could upgrade within 5-8 months 14% felt they could upgrade within 9-12 months 36% felt [...]

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