Case Study: The E-Helpers provide bespoke on-line educational sessions to a UK Engineering organisation
Posted on December 8, 2014
Goals:
- Raising awareness of functionality that was not setup during the original implementation phase
- Discussing and agreeing potential options for configuration and providing validation on an hourly on-demand basis
Benefits:
- Bespoke – The educational session involved discussing engineers needs and reviewing the test environment, and setting up tailored courses to meet these needs
- Cost Effective - Bespoke focused training took 1 hour of preparation and 1 hour delivery to meet the needs of the business with additional expenses such as travel costs or accommodation
- Repeatability – The course was delivered to over 10 project Managers within clients organisation and recorded. It will be useful for new joiners as well as refreshing the internal team
E-Helpers are a team of independent experts in IFS who provide you with fast, cost effective and quality resolutions to any IFS software problem – big or small on an hourly on-demand basis